THE ONE THING

1. Jeff Bezos’ Last Shareholder Letter as CEO

The following letter from Jeff Bezos, entitled “Differentiation is Survival and the Universe Wants You to be Typical,” is his last as CEO of Amazon, and is a must-read for leaders:

My favorite takeaway from the letter:

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CHARTS I LIKE

4. On Failure vs. Experience vs. Success

I love this chart. It says so much by saying so little.

THE 80/20

5. An 80/20 Tip You Can Apply Today

Here’s a low-effort, high-impact tip you can use with your team today:

• What: Be explicit with your requests when communicating with your team.

• Why: You cannot confidently rely on someone to do a task if they’re not 100% clear on what they have to do. Say exactly what you want (and when you want it), and don’t leave requests open to interpretation.

• Example: “We’ll need to get this done in the next few days” is ambiguous and confusing. Instead, try: “I need you, John, to take the lead on completing the first draft of the presentation by Wed, Nov 13 at 2 pm ET so that we can review it together on our staff call that same afternoon.”